Support Case

Insurance

DI supported a global life insurance company in SEA

• Client: a global life insurance company
• Country: Southeast Asia
• Industry: Insurance

Background:
A Japanese life insurance company was exploring new business opportunities in Southeast Asia, focusing on small-amount, short-term insurance products. Two conceptualized businesses were considered:

  1. Cancer Insurance: Offer lower premiums for individuals committed to regular cancer screenings. Similar to Safety Insurance (安全保险) (China), this would require a multi-year screening commitment.
  2. Family Insurance: Cover pregnancy, childbirth, and childcare risks, targeting short-term high-risk events. Inspired by Allianz JD (京东安联) (China) and Lumen Lab (Singapore), this would provide a foundation for future life insurance sales.

Support Overview:
DI consultants were tasked with conducting a market survey to develop a new business strategy. The key areas of focus were:

  • Market Analysis and Needs Assessment:
    Target Market Identification: Determine the specific demographics, geographic locations, and socioeconomic factors of the target audience.
    Customer Needs Assessment: Understand the health insurance needs, concerns, and preferences of the target market.
    Competitive Landscape Analysis: Evaluate existing health insurance products and pricing in the market.
  • Product Design and Development:
    Product Feature Definition: Determine the specific benefits and coverage options to be included in the product.
  • Distribution and Sales Strategy:
    Channel Selection: Evaluate appropriate distribution channels, such as insurance agents, brokers, or direct sales.

By addressing these areas, we aimed to create a robust business strategy for the client in Southeast Asia.

OTHER SUPPORT CASES

DI supported a global transportation company in Vietnam

A leading Japanese transportation company explored prospective business development and capital investment opportunities in Vietnam, targeting both B2B and B2C transportation segments. The B2B segment focused on traditional services for domestic manufacturing, distribution, and retail activities, while the B2C segment concentrated on the rapidly growing e-commerce market.

DI supported a global consumer finance company

A client exploring the auto-lending market in Vietnam faced a significant challenge: the absence of a reliable credit rating system, which prolonged screening processes and increased the risk of ineffective decision-making. These inefficiencies created barriers to market growth and constrained the ability of lenders to extend loans confidently.

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