Support Case

Insurance

DI supported a global non-life insurance company in Vietnam

• Client: a global non-life insurance company
• Country: Vietnam
• Industry: Insurance

Background:
A client company was developing a strategy for automobile insurance business expansion in Vietnam. A key focus of this strategy involves partnerships with garages, referred to as Car Repair Points (CRPs), to facilitate business growth. Given that your operations in Vietnam are still in their early stages, forming partnerships could significantly reduce operational burdens and enable rapid expansion.

From a macroeconomic perspective, Vietnam presents a promising opportunity. The country’s strong economic growth, coupled with robust trends in motorization and retail modernization, further supports the potential for expansion in the automobile insurance sector.

Support Overview:
DI consultants were engaged to establish a solid partnership model and ensure successful implementation. The following key areas need to be closely examined:

Assessment of the Repair Garage Sector in Vietnam

  • Analyze the current market size in key regions, specifically Hanoi and Ho Chi Minh City.
  • Conduct a segmentation analysis of the CRP landscape to identify potential areas of focus.

Evaluation of Potential Partnerships

  • Identify and evaluate suitable CRPs for potential partnership or collaboration.
  • Develop an initial model for partnership, focusing on customer satisfaction and operational efficiency.

We offered to our client in the project a thorough understanding of the overall market landscape. Following the analysis, we provided strategic options for partnership models, including actionable recommendations and collaboration plans for implementation.

Image: DI’s business planning concept for the client’s implementation

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