Support Case

Customer Insights

DI supported a major Japanese FMCG manufacturer in Vietnam.

• Client: a major Japanese FMCG manufacturer
• Country: Vietnam
• Industry: Retail of FMCG & Consumer goods

Background:

After years of establishing its presence in Vietnam, the client faced stagnant sales in its key product category. DI was engaged to diagnose the issue and devise a strategy to boost business performance.

Support Overview:

DI conducted a large-scale survey (N=800) and focus group interviews (FGI) across Vietnam to analyze the market. The goal was to identify the reasons for the sales decline and assess the client’s product positioning against competitors in a highly price-sensitive market.

Impact:

DI discovered a lack of suitable SKUs for northern consumers, prompting the successful launch of a new SKU and an enhanced branding strategy utilizing emerging channels like TikTok.

OTHER SUPPORT CASES

DI supported a global technology company in Thailand

Following the successful collaboration with DI to assess a new internet-based software service for the trucking business in Thailand, the client aims to explore broader business opportunities in partnership with gas station operators.

DI supported Startups with hands-on PMF support

To illustrate, our teams in Vietnam provided consulting support to two venture companies in a 3-month program focusing on both business and impact strategy. The first company, ‘Tepbac,’ offers AI-based management software and IoT hardware for aquaculture.

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